Sunday, May 8, 2011

Knowing Your Customer

It’s a must!
Customers expect that the sales person/representative has a thorough
understanding of the products, services and / or campaigns that
they represent


There is the opportunity to learn about the product/service/campaign
that you represent in the Product Training Session that you participated in.
However, there is also the opportunity to further extend your knowledge
and understanding of the industry you represent.