Thursday, March 31, 2011

The Body Language Part 1


93% of communication registering is from 
Body Language And Tone Of Voice

Feel - Felt - Found | Objection Handling Model


One of the easiest objection handling models to learn and apply. The 3 simple steps remind the sales agent to;
  1. Empathise with the customer letting them know that you understand how they FEEL
  2. Re-assuring the customer that they aren’t the only person that has FELT that way about the topic product / presentation, etc
  3. Educating the customer to inform them what evidence / research / data has FOUND to be correct

Tuesday, March 22, 2011

S.E.En Principle | Impression Formula

They Are Contageous !!!!

Performance Vs. Result

Rocky Impact | 8 Steps To Be Success

In the film Rocky 4, Rocky faces more negatives and tougher challenges than ever before;
He’s fighting a bigger, stronger, younger man in Ivan Drago.
He trains in snow covered fields with basic equipment like rocks & blocks of wood,
while Drago is put through his paces in a state-of-the-art training facility.
Drago had killed Rocky’s best friend, Apollo Creed, in Rocky 3!
He has to fight in Russia, over Christmas. The Cold War was on, his
accommodation was a country shack, freezing conditions.
His wife & kids had stayed behind in USA, no support.