Tuesday, April 12, 2011

A.V.P.R | Active Listening To Increase Your Sales

The best sales person always put themselves in customer's shoes.
The best sales person always be the best listener
Hearing is different from Listening
When you activelly listening your customer you will get what their needs and you can sell a benefit for them.

HOW ?
Introducing : A.V.P.R models

ATTEND
Make sure you put attention to what your customer say ; statements, questions, complains etc. write it down some important notes.

VERIFY : 
Make sure you understand the bottom line of what your customer say to you

PROBE : 
Ask some questions to your customer to gain their needs

RESPOND
Give the best answer after you understand what customer's needs

"Customer will never buy the greatness of your product until they know the benefit of your great product for them"

Start listen your customer, don't be selfish, and presenting solutions for them.....


2 comments:

  1. I am fully satisfied with the post, It is not only interesting but also is a informative article.


    Sales Job Descriptions

    ReplyDelete
  2. thank you, we try to share a really good things that could be useful for anyone who come to this blog...

    cheers

    ReplyDelete